Luxor Temple terms

Travel to Egypt terms :

To Secure Your Payment:
To secure your payment you must inform Travel to Egypt  of your request. You must confirm these details and pay the deposit, as discussed in your details, to Travel to Egypt by wire transfer or credit card (Visa or MasterCard are accepted).

Payment Policy:
All payments are due upon receipt. If a payment is not received or payment method is declined or charged back then the buyer forfeits the ownership of any items purchased and If no payment is received or if a chargeback is made by the buyer after the tour date then our third party PayPal has the right to dispute it

Any Optional (Extra) tours is not included and if the customer decided to do any of those optional visits then the required tickets will be paid by the Customer

 

Cancellation:
Cancellation requests should be sent via fax or emailed to provide the Company with written confirmation that your reservation should be cancelled.
In case you cancel your trip, the following scale of charges will be applied:

Between 10 and 1 days before your arrival date, 25% of the entire tour price will be charged.

Also, the cancellation fees on all domestic flights in case you book a tour and you would like to cancel it at any time before starting your tours. The cancellation fees of the domestic flights are subject to the airline’s cancellation policy which changes from case to another.

Refunds:
A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no show for an existing reservation.
Refunds will be done only through the Original Mode of Payment.

 

Flights:

  • Domestic Flights:
    The programs quote the average price of flights with approximate timings. Requests for specific flight times or changes to previously booked reservations may result in changes to the total price of the package.

Children Policy:
• Policy 1: for packages, Nile cruises, and hotels
Under 6 years old: free of charge
Under 12 years old: 50% of total tour cost for an individual
All children 12 or older are considered adults.
If your tour package includes flights, an extra supplement for your child may apply.

Tipping:
We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.

Complaints:
If you have any complaints while you are in Egypt, please notify the company (Travel to Egypt ) immediately because most problems can be solved quickly. If you feel that your problem persists call the chairman of the company while you are still on your tour; after you return home, if you are still not satisfied with the service you received you must write to the Egyptian Travel Agent Association.

In the unlikely event that your complaint cannot be dealt with to your satisfaction by speaking to a Travel to Egypt staff member or the chairman of the company, you may refer your complaint to the Egyptian Ministry of Tourism in Cairo.

General Terms of Use:

A. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Egypt.

B. Egypt is our country of domicile.

C. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

D. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

E. The cardholder must retain a copy of transaction records and Merchant policies and rules.

F. We accept payments online using PayPal in USD, EUR, and GBP.

H. Multiple transactions/bookings may result in multiple postings to the cardholder’s monthly statement.

Acceptance of the agreement:
The contract constituted by the company’s acceptance of the client’s booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company. The payment of a deposit or final payment by bank transfer or PayPal indicates that tour participants have read and accepted all terms and conditions and agree to abide by them.

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